Privacy Policy

1. Introduction

dali77 operates as an online casino and sports betting platform serving Filipino players nationwide, from Metro Manila and Cebu to Davao and beyond. As your chosen gaming platform, we necessarily process certain personal information to provide you with secure, personalized, and legally compliant services.

This Policy applies to all personal information we collect through the dali77 website at dali77.cam, including information collected during registration, during gameplay, through deposit and withdrawal transactions, and through communications with our customer support team. It applies to all registered players and to unregistered visitors who access publicly available portions of the platform.

2. Data We Collect

dali77 collects personal information in the following categories, depending on your interaction with the platform:

dali77 does not intentionally collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act of 2012, such as health data, religious or political beliefs, or biometric data, unless strictly required for identity verification purposes and with your explicit consent.

3. How We Collect Your Data

dali77 collects personal information through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access dali77, including IP addresses, device identifiers, browser information, and usage patterns collected via cookies and similar tracking technologies (see Section 8).
• Transaction records: Financial data generated through your deposit and withdrawal activities, including records received from payment processors such as GCash and PayMaya.
• Third-party verification services: Identity verification data received from KYC/AML service providers used to confirm your identity and comply with Philippine regulatory requirements.
• Public records: In limited circumstances, publicly available information used for fraud detection or compliance purposes.

4. Purpose of Processing Your Data

dali77 processes your personal information only for legitimate and specified purposes. The legal bases and purposes for which we process your data include:

• Contract performance: To create and manage your account, process financial transactions, deliver gaming services, and administer bonuses and promotions.
• Legal and regulatory compliance: To fulfill obligations under Philippine gaming regulations, anti-money laundering laws, tax reporting requirements, and data protection legislation, including age verification (21+ requirement) and KYC obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance with account or transaction issues.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and enhance the features and performance of dali77.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus notifications, and platform updates via email or SMS. You may withdraw this consent at any time.
• Responsible gaming: To monitor gameplay patterns and identify indicators of problem gambling, enabling us to apply responsible gaming safeguards where appropriate.

5. Sharing Your Personal Data

dali77 does not sell, rent, or trade your personal data. We may, however, disclose your information to the following categories of recipients where strictly necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions on dali77.
• KYC and identity verification providers: Third-party verification services engaged to confirm player identities and comply with anti-money laundering obligations.
• Technology and hosting providers: Cloud infrastructure and software vendors that support the operation of dali77, subject to strict data processing agreements ensuring your data is protected.
• Game software providers: To the minimum extent necessary, game providers including JILI Games and other platform partners may receive technical identifiers to deliver their games through dali77.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, law enforcement, or courts, where disclosure is required by law or legal process.
• Fraud prevention agencies: Shared industry fraud prevention services and databases used to identify and prevent financial crime across the gaming industry.

All third parties with whom dali77 shares personal data are bound by contractual obligations to process that data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable Philippine data protection laws.

6. Data Retention

dali77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Our general retention principles are:

• Active account data: Retained for the duration of your account's existence on dali77, plus a period of five (5) years following account closure to satisfy regulatory, legal, and audit requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine anti-money laundering regulations.
• KYC documentation: Retained for a minimum of five (5) years following your last transaction or account closure, whichever is later.
• Customer support records: Retained for three (3) years following the resolution of the relevant inquiry or dispute.
• Marketing consent records: Retained until you withdraw consent or for three (3) years following your last interaction, whichever occurs first.

After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with our internal data destruction procedures.

7. Data Security

dali77 implements comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and dali77 servers.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Access controls ensuring that only authorized dali77 personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of our platform infrastructure.
• Multi-factor authentication for internal systems and administrative access.
• 24/7 security monitoring and intrusion detection systems.
• Employee training on data protection obligations and secure data handling practices.

8. Cookies & Tracking Technologies

dali77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential cookies: Necessary for the platform to function correctly, including session management, authentication, and security features. These cannot be disabled without affecting platform functionality.
• Performance cookies: Used to collect aggregated, anonymized data about how players interact with dali77, helping us identify areas for improvement. This data does not personally identify individual players.
• Functional cookies: Allow dali77 to remember your preferences, such as preferred language, game categories, and account settings, to provide a personalized experience.
• Security cookies: Support fraud detection and prevention measures, including identifying unusual login patterns or suspicious account activity.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to log in or use certain features of dali77. dali77 does not use third-party advertising cookies or tracking pixels for behavioral advertising on the platform.

9. Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012 (RA 10173), Filipino players have the following rights with respect to their personal data held by dali77:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012. Certain rights may be subject to limitations where overriding legal obligations apply.

10. Minors and Age Restriction

dali77 is strictly intended for individuals who are 21 years of age or older, as required under Philippine gaming laws. We do not knowingly collect personal information from any person under the age of 21. Age verification is a mandatory component of our account registration and KYC process.

If dali77 discovers or is notified that personal information has been collected from an individual under 21 years of age, we will take immediate steps to delete that information from our systems, close the associated account, and void any transactions or winnings linked to that account.

Parents or guardians who believe that dali77 may have inadvertently collected personal information from a minor should contact our support team immediately at the details provided in Section 14.

11. Third-Party Links

The dali77 platform may, from time to time, contain references or informational links to third-party websites, payment processors, or game developers. This Privacy Policy applies solely to information collected by dali77 through the dali77.cam platform. dali77 is not responsible for the privacy practices or content of any third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of dali77, including GCash, PayMaya, and the websites of partner game studios. dali77 has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party sites.

12. Cross-Border Data Transfers

dali77 primarily operates with servers and infrastructure located in Asia to serve our Philippine player base. In limited circumstances, certain personal data may be processed by our service providers in other jurisdictions as part of cloud hosting, KYC verification, or fraud prevention activities.

Where personal data is transferred outside the Philippines, dali77 ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your personal data to standards equivalent to those mandated by the Data Privacy Act of 2012. Such transfers are carried out only where necessary to deliver our services and in accordance with NPC guidelines on cross-border data transfers.

13. Changes to This Privacy Policy

dali77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws, or the features of our platform. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where changes are significant, dali77 will endeavor to notify registered players via email or a platform notification prior to the changes taking effect. However, we encourage you to review this Policy periodically to stay informed about how dali77 protects your personal information.

Your continued use of dali77 following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, please discontinue use of the platform and contact support to request account closure.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dali77, please contact our Data Protection Officer. Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy.

Email: [email protected]

Subject Line: Please include "Privacy Request" or "DPO Inquiry" in the subject line of your email to ensure prompt routing to the correct team.

Response Time: We will acknowledge receipt of your request within five (5) business days and aim to resolve your inquiry within thirty (30) days, in accordance with the Data Privacy Act of 2012.

Support Hours: 24/7, including Philippine public holidays